I have repeatedly relied on the professional expertise of Dianne Gignac (Words & More) in my academic work. She fully prepared my book manuscript, formatted according to the publisher’s specific requirements, with skill and meticulous attention to the details of the written text, endnotes, and referencing. She also provided valuable editing recommendations. For my research projects, she has transcribed audio and digital recordings of interviews with individuals and focus group participants. The transcripts she produced were excellent in every way—clear in presentation, accessible, well organized, completely accurate, and entirely confidential. Such qualities greatly enabled my subsequent data analysis. Ms. Gignac is reliable, highly proficient, dedicated to her clients, and totally attentive to their varying needs. I recommend her in the strongest possible way.